Terms and Conditions.
- Last updated March 2026
- /
- Version 2.0
- /
On this page
Jump to clause
1
These terms
Americas (USD)
Scientific Cosmetix LLC, 3795 Correia Drive, Zephyrhills, Florida 33542, USA. Portal: business.prohairlabs.com
Europe & RoW (EUR)
Professional Hair Products Limited, Wexford Office & Business Park, Whitemill, Wexford Y35 X0TK, Ireland. Company Reg. No. 497664. VAT No. IE9784560T. Portal: international.prohairlabs.com
Trade only
PHL supplies licensed professionals and verified wholesale buyers only. We are not a consumer retailer. You confirm you are buying in the course of a business and hold any licence or credential we require. We may verify your status and may refuse or close any account at our discretion.
You must give accurate information when applying and keep it current. You are responsible for activity under your account and for keeping login details secure. Accounts are approved at our discretion and may be subject to verification before activation.
Prices are shown in the currency of your portal: US dollars on the Americas portal and euro on the international portal. The international store operates in euro only. Prices exclude tax, duties and delivery unless stated. Tax is shown as a separate line item at checkout.
We may change prices at any time; the price that applies is the one confirmed at the time of order.
An order is an offer to buy. A contract forms only when we confirm acceptance or dispatch the goods. We may decline or limit orders, including for stock, credit or verification reasons. There is no minimum order quantity.
6
Orders are prepaid. Payment is taken in full at the time of order, and we dispatch once payment has cleared. Title to goods passes on full payment; risk passes on delivery.
7
You may resell PHL and GHOSTBOND products through your own professional or retail channels. You may not list or sell our products on third-party online marketplaces, including but not limited to Amazon and eBay, without our prior written authorisation. We may suspend or close accounts that breach this restriction.
Our returns terms are set out in the Shipping Policy and form part of these terms. In summary, unopened goods in resaleable condition may be returned within 30 days of delivery with no restocking fee. See the Shipping Policy for the full process.
Our products are cosmetic bonding and hair-care products for professional use. You are responsible for using and reselling them in line with the product instructions, patch-testing guidance and applicable regulations. Nothing we supply is a substitute for your own professional judgement.
The PHL, GHOSTBOND and Scientific Cosmetix names, logos and content are our property or that of our licensors. Holding a trade account does not grant you rights to use our brands except as needed to resell genuine products, and subject to any brand guidelines we provide.
To the fullest extent the law allows, we are not liable for indirect or consequential loss, loss of profit or business interruption. Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence. Our total liability for any order is limited to the value of that order.
The Americas entity contracts are governed by the laws of the State of Florida, USA, and the courts of Florida have jurisdiction. The international entity contracts are governed by the laws of Ireland, and the courts of Ireland have jurisdiction.
We may update these terms. The version that applies to an order is the one in force when the order is placed.
All policies